Heppner's responsible purchasing policy
Responsible purchasing is one of the Heppner Group’s levers for value creation and sustainable innovation. Based on the ISO 26000 standard and the Responsible Purchasing and Supplier Relations label, it commits its suppliers to an ethical business relationship that enshrines environmental and social responsibility and contributes to meeting the Sustainable Development Goals (SDGs) and upholding the principles of the Global Compact. This policy is based on long-term relationships with suppliers, the integration of CSR criteria in purchasing decisions, transparency, and training their teams to ensure continuous improvement and a transition toward a more responsible business model.
Revised in 2024, Heppner’s Responsible Purchasing Charter sets out the reciprocal principles that Heppner, its suppliers and subcontractors set for themselves in their business relationships.
“Our wish is to develop business relationships that are consistent with our CSR strategy. Accordingly, we ask our suppliers to undertake to abide by it and apply practices in their work that align with it and comply with current regulations and ethical principles. When they sign our Responsible Purchasing Charter, suppliers commit both themselves and their subcontractors.”
La reconnaissance d’une démarche d’excellence :
Heppner has been awarded the RFAR label and ISO 20400 certification
After signing the Responsible Purchasing and Supplier Relations (RFAR) charter in 2023, Heppner has actively pursued the integration of social and environmental criteria into its purchasing processes.
This was acknowledged in November 2024 with the award of the RFAR label, which testifies to a commitment to ethical, transparent purchasing in line with nationally recognised standards.
The Group has also obtained ISO 20400 certification, enabling it to meet international responsible purchasing requirements, integrating environmentally friendly and socially responsible practices.
> Heppner confirms its industry leadership in CSR:
Among the 116 RFAR-labelled companies in France, Heppner stands out as the first company in the transport industry to receive this label.
> Heppner continues its commitment to its partners:
Based on balanced relationships, respect and transparency with its suppliers, the business model developed by the Group aims to build solid, long-term partnerships.

Focus: What is the RFAR label?
The first and only label awarded by the public authorities in this field, it distinguishes French companies or public bodies that have demonstrably developed sustainable, balanced relations with their suppliers. Awarded for a period of 3 years, subject to annual reviews on major criteria by the Médiateur des Entreprises (Companies’ Mediator) and the Comité National des Achats (CNA, National Purchasing Committee), this label rewards companies who show a strong commitment to responsible purchasing.
The assessment is based on the ISO 20400 standard, which comprises 5 assessment domains:
– Commitment to responsible purchasing.
– Quality conditions for supplier and subcontractor relations.
– Respect for suppliers’ and subcontractors’ interests.
– Social responsibility integrated in the purchasing process.
– The impact of purchasing on the ecosystem’s economic competitiveness.
